Terms of services

1. Overview

By accessing our website and/or purchasing from us, you engage in our Service and agree to be bound by these Terms, including any policies referenced or linked within. These Terms apply to all users, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully. If you do not agree, you may not use our website or services. Any new features, products, or updates will also be subject to these Terms. We reserve the right to modify these Terms at any time by posting updates on this page. Your continued use of our site means you accept any changes.

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services.

2. Eligibility & User Accounts

By using FITHUB services, you confirm that you are at least the age of majority in your country, state, or province of residence.

FITHUB products are not intended for minors under 16 years old. If you are between 16-18 years old, you must have a legal guardian’s consent before using our products and services.

You are responsible for maintaining the confidentiality of your account information and agree to notify us immediately of any unauthorized access.

FITHUB is not responsible for any loss or damage arising from failure to comply with these security obligations.

3. Product Information & Pricing

We strive to accurately display product details, descriptions, and pricing. However, we do not guarantee that all information is free from errors.

We reserve the right to modify product pricing at any time without prior notice.

Certain products may be available exclusively online and have limited stock.

All product descriptions, pricing, and availability are subject to change at any time.

4. Order Processing, Shipping, and Cancellations

Orders are typically processed within 2-3 business days, but this may vary based on demand.

Shipping takes approximately 6-8 weeks, as products are shipped via LTL Freight for secure delivery.

Orders can be canceled within 48 hours of purchase. A 5-10% processing fee will be deducted for administrative costs.

Orders cannot be canceled after 48 hours, as they enter the fulfillment stage.

5. Returns & Refunds

You have 14 days from the date of delivery to request a return.

Items must be unused, in their original packaging, and include all accessories.

A 15% restocking fee applies to opened products.

Customers are responsible for return shipping costs.

If a returned product is used, damaged, or missing components, no refund will be issued, and the product will be sent back to the customer.

6. Limited Warranty

FITHUB products come with a 1-year limited manufacturer’s warranty covering defects in materials and workmanship only.

The warranty does not cover:

Normal wear and tear

Damage caused by misuse, improper installation, or unauthorized modifications

Electrical issues resulting from improper setup or power surges

Customers must provide proof of purchase for any warranty claim.

FITHUB reserves the right to repair, replace, or issue a partial refund at our discretion.

7. Limitation of Liability

FITHUB is not responsible for any injuries, damages, or losses resulting from the use or misuse of our products.

Customers assume full responsibility for ensuring proper use, installation, and maintenance of all products.

In no event shall FITHUB, its employees, affiliates, or suppliers be liable for indirect, incidental, punitive, or consequential damages, including loss of profits, property damage, or medical costs.

FITHUB’s total liability shall not exceed the original purchase price of the product.

8. Prohibited Conduct

Users are strictly prohibited from:

Using FITHUB services for any illegal, fraudulent, or unauthorized activity.

Attempting to reverse engineer, modify, or hack FITHUB software, hardware, or digital services.

Distributing malware, spam, or engaging in cyberattacks.

Using FITHUB products in a way that violates any applicable laws, regulations, or third-party rights.

FITHUB reserves the right to suspend or terminate your access for violating these terms.

9. Intellectual Property

All trademarks, logos, product designs, website content, and technology used by FITHUB remain the exclusive property of FITHUB.

Customers may not copy, reproduce, distribute, or modify any content without prior written permission.

10. Disclaimers

FITHUB services and products are provided “as is” without any express or implied warranties.

We do not guarantee that the FITHUB website or services will always be uninterrupted, secure, or error-free.

FITHUB is not liable for any inaccuracies, delays, or errors in content, pricing, or service availability.

11. Governing Law & Dispute Resolution

These Terms are governed by the laws of [Your Business Location], without regard to conflict of law principles.

Any disputes must first be resolved through informal negotiation.

If unresolved, disputes shall be subject to binding arbitration under the American Arbitration Association (AAA) in [Orange County California].

By agreeing to these Terms, you waive your right to participate in a class action lawsuit.

12. Changes to Terms

We reserve the right to modify these Terms at any time.

Any updates will be posted on this page, and it is your responsibility to review them regularly.

Your continued use of the site after modifications constitutes acceptance of the new Terms.

13. Contact Information

For any questions, concerns, or support requests, please contact:

📧 shopfithub@gmail.com

If you have any questions, feel free to reach out to us. Due to the high volume of inquiries, please allow up to 48 hours for a team member to respond. Thank you for shopping at FITHUB!

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