Refund policy
Shipping & Returns Policy
Shipping Costs
• Standard shipping is free on all orders.
• Expedited shipping is not available due to processing and freight limitations.
Order Tracking
• Once your order ships, you will receive a tracking number via email.
Order Cancellations
• You may cancel your order within 48 hours of purchase.
• A 5-10% processing fee will be deducted from your refund.
• After 48 hours, orders cannot be canceled as they are processed for fulfillment.
• All deposits are non refundable.
Returns & Refunds
• You have 14 days from delivery to request a return.
• Returns must be unused, in original packaging, and include all accessories.
• A 15% restocking fee applies to opened products.
• Customers are responsible for return shipping costs, which will be deducted from the refund.
• Refunds are processed within 7-10 business days after we receive and inspect the item.
• If the product is used or damaged, it will be shipped back to you, and a refund will not be issued.
Damages & Issues
• Inspect your FITHUB Mirror upon delivery.
• If your item arrives damaged, defective, or incorrect, contact us within 48 hours with photos.
• We will arrange a replacement or issue a refund if applicable.
If you have any questions, feel free to reach out to us. Due to the high volume of inquiries, please allow up to 48 hours for a team member to respond. Thank you for shopping at FITHUB!